Privacy Policy

1. Introduction

This Privacy Policy explains how Cars4Sure collects, uses, stores, and shares information. By using the platform, you agree to the terms in this Policy.

Cars4Sure operates an automotive ecosystem that includes a verified marketplace, inspection tools, maintenance features, vendor services, and digital vehicle identity functions.

We respect your privacy and protect your information.

2. Information We Collect

We collect information in the following categories.

2.1 Information You Provide

  • Name
  • Email
  • Phone number
  • Address
  • Account details
  • Vehicle information
  • Listing information
  • Service requests
  • Messages sent through the platform
  • Uploaded photos or documents

2.2 Information About Your Vehicle

  • VIN
  • Mileage (if provided)
  • Service history (if provided or synced)
  • Inspection data
  • Maintenance alerts
  • Ownership details (optional)

2.3 Automatic Data

When you use the platform, we collect:

  • IP address
  • Device type
  • Browser type
  • Cookies
  • Session data
  • Usage analytics
  • Interaction logs

2.4 Information From Third Parties

We may receive data from:

  • Dealers
  • Inspectors
  • Mechanics
  • Insurance partners
  • Import-export partners
  • Public data sources

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Operate the verified marketplace
  • Build and update your vehicle's digital identity
  • Schedule inspections
  • Connect you with mechanics and vendors
  • Send alerts and reminders
  • Process service requests
  • Improve the platform
  • Enforce rules and prevent fraud
  • Comply with legal requirements

We do not sell your personal information.

4. How We Share Information

We share information only when needed to operate the platform.

4.1 With Service Providers

We may share data with:

  • Inspectors
  • Dealers
  • Vendor shops
  • Mechanics
  • Insurance partners
  • Import-export partners

Data shared is limited to what is needed for the service.

4.2 With Technology Providers

These help operate the platform:

  • Hosting providers
  • Analytics tools
  • Authentication services
  • Cloud infrastructure
  • Email systems

4.3 If Required by Law

We may share data to:

  • Comply with laws
  • Respond to legal requests
  • Protect safety
  • Enforce our rights

5. Cookies and Tracking

Cars4Sure uses cookies and analytics tools to:

  • Keep you logged in
  • Improve user experience
  • Measure performance
  • Track page activity

You can disable cookies in your browser, but some features may not work.

6. How We Protect Your Information

We use modern security practices, including:

  • Encryption at rest and in transit
  • Secure authentication
  • Access control
  • Regular monitoring
  • Role-based permissions
  • Network protections
  • Industry-standard security features

No system is perfect, but we work to protect your data.

7. Data Retention

We keep your information as long as needed for:

  • Legal requirements
  • Account use
  • Service delivery
  • Record keeping

You may request deletion of your data unless we must keep it for legal or operational reasons.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Update your data
  • Delete your data
  • Download your data
  • Limit sharing
  • Withdraw consent

Requests can be sent to privacy@cars4sure.com.

9. Children's Privacy

The platform is not intended for users under 18. We do not knowingly collect information from minors.

10. International Transfers

Some data may be stored or processed in regions outside your location. We use secure transfer methods and trusted cloud providers.

11. Third Party Links

Cars4Sure may link to third party websites or services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Policy as the platform expands. Users will be notified of significant changes.

13. Contact Information

For privacy questions or requests:

Privacy Policy v1.0 — Last updated: December 2025