Privacy Policy
1. Introduction
This Privacy Policy explains how Cars4Sure collects, uses, stores, and shares information. By using the platform, you agree to the terms in this Policy.
Cars4Sure operates an automotive ecosystem that includes a verified marketplace, inspection tools, maintenance features, vendor services, and digital vehicle identity functions.
We respect your privacy and protect your information.
2. Information We Collect
We collect information in the following categories.
2.1 Information You Provide
- Name
- Phone number
- Address
- Account details
- Vehicle information
- Listing information
- Service requests
- Messages sent through the platform
- Uploaded photos or documents
2.2 Information About Your Vehicle
- VIN
- Mileage (if provided)
- Service history (if provided or synced)
- Inspection data
- Maintenance alerts
- Ownership details (optional)
2.3 Automatic Data
When you use the platform, we collect:
- IP address
- Device type
- Browser type
- Cookies
- Session data
- Usage analytics
- Interaction logs
2.4 Information From Third Parties
We may receive data from:
- Dealers
- Inspectors
- Mechanics
- Insurance partners
- Import-export partners
- Public data sources
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Operate the verified marketplace
- Build and update your vehicle's digital identity
- Schedule inspections
- Connect you with mechanics and vendors
- Send alerts and reminders
- Process service requests
- Improve the platform
- Enforce rules and prevent fraud
- Comply with legal requirements
We do not sell your personal information.
4. How We Share Information
We share information only when needed to operate the platform.
4.1 With Service Providers
We may share data with:
- Inspectors
- Dealers
- Vendor shops
- Mechanics
- Insurance partners
- Import-export partners
Data shared is limited to what is needed for the service.
4.2 With Technology Providers
These help operate the platform:
- Hosting providers
- Analytics tools
- Authentication services
- Cloud infrastructure
- Email systems
4.3 If Required by Law
We may share data to:
- Comply with laws
- Respond to legal requests
- Protect safety
- Enforce our rights
5. Cookies and Tracking
Cars4Sure uses cookies and analytics tools to:
- Keep you logged in
- Improve user experience
- Measure performance
- Track page activity
You can disable cookies in your browser, but some features may not work.
6. How We Protect Your Information
We use modern security practices, including:
- Encryption at rest and in transit
- Secure authentication
- Access control
- Regular monitoring
- Role-based permissions
- Network protections
- Industry-standard security features
No system is perfect, but we work to protect your data.
7. Data Retention
We keep your information as long as needed for:
- Legal requirements
- Account use
- Service delivery
- Record keeping
You may request deletion of your data unless we must keep it for legal or operational reasons.
8. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Update your data
- Delete your data
- Download your data
- Limit sharing
- Withdraw consent
Requests can be sent to privacy@cars4sure.com.
9. Children's Privacy
The platform is not intended for users under 18. We do not knowingly collect information from minors.
10. International Transfers
Some data may be stored or processed in regions outside your location. We use secure transfer methods and trusted cloud providers.
11. Third Party Links
Cars4Sure may link to third party websites or services. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Policy as the platform expands. Users will be notified of significant changes.
13. Contact Information
For privacy questions or requests:
Privacy Policy v1.0 — Last updated: December 2025